Whitehead Nursing Home

Facilities include a day dining room, hairdressing room, treatment room, lounges, garden and outdoor patio. The Home is well equipped with lifts, wide stairs and wheelchairs for ease of access throughout.

• Respite care.
• Palliative care.
• Stroke care.
• Orthopaedic respite care.
• General elderly care.
• Convalescent care.
• Post operative care.

The Home is dual-registered which means it can provide for clients requiring nursing or residential care. It is also registered to offer day care facilities.

The services available to each client are tailored to the individual and are designed to provide for their medical, personal and social needs. These include:

• Medical.
• Chiropody.*
• Speech and language therapy.
• Physiotherapy.
• Occupational therapy.
• Dietician visits.
• Dentistry.*
• Optometry.
• GP visits.
• Religious.
• Hairdressing.*
• Library services.

Note: * Indicates that a small fee is payable for these services.

Our dedicated Activities Coordinator provides a varied programme of entertainment and activities, which can be tailored according to each client’s individual needs, abilities and preferences. In addition, we offer clients the latest therapies available including reflexology, aromatherapy, foot spas and the very popular reminiscence therapy. We also organise outings including shopping trips, visits to local beauty spots and trips to special events.

We delight in our excellent reputation for our exclusively home-made food. Our Chefs enjoy compiling varied menus of nutritious, balanced foods, always taking into consideration special dietary needs and individual preferences. Every day there is a choice of meal options. In keeping with our flexible, non-institutionalised environment, clients can choose their own dining times.

We view the Home as a family unit and believe it is important to offer a relaxing, comfortable, homely atmosphere with the assurance of 24-hour nursing care.

From day one, each client is allocated a Primary Care Nurse who takes the time to get to know each client – helps them to settle in, gets to know their individual needs, abilities, preferences, likes and dislikes and is on-hand to support them. Each Carer is committed to preserving the individual’s privacy, dignity, choice and independence.

Our Nurses are professionally trained and fully qualified with the Nursing and Midwifery Council (NMC), and our Care Assistants are registered with the Northern Ireland Social Care Council (NISCC).

All our staff members attend regular and up-to-date training sessions. Topics such as food hygiene, fire safety and health & safety are covered.

In order to maintain our reputation as a leading Healthcare provider, we continually work with relatives to review and improve our services.

We ensure a comprehensive approach to caring for each client by regularly discussing their requirements, preferences and progress, as well as providing the opportunity to openly discuss any suggestions that any relatives might have. We put this information to use by designing integrated programmes of care based on each individual’s needs – social, physical, mental and spiritual. We also hold group meetings for clients, relatives and staff with the aim of generating ideas on activity programmes, charitable fund raising events, proposals for facilities at the Home, as well as general ideas for improvement.

As part of our commitment to caring together, we operate an ‘open house’. Family and friends are welcome to visit their loved ones at their convenience and are encouraged to participate in daily activities, events and outings. If you would like to share a meal with your loved one, just let us know and we will set an extra place!

The Regulation and Quality Improvement Authority (RQIA) monitor the Home twice per year to ensure it meets specific standards of quality care as well as all legislative health & safety requirements.